About Us
Speed is Everything
We live in a dynamic economy, an "Economy of the Moment”. Speed drives experiences, costs and profits in all markets. Attention-spans are measured in nanoseconds and the relevancy and velocity of every communication message is critical. With millions of combinations of channels and media, one size does not fit all. Targeting your message to an “audience of one” requires a highly effective communications strategy.
Partner with Experience
For over 30 years, NCP Solutions has been a trusted business services outsource partner, delivering end-to-end, 100% secure traditional and digital media communications.
NCP’s Communications on Demand (CODv™) platform empowers you to communicate more effectively with your customers, employees, shareholders and stakeholders through individually relevant messages with velocity, quality and consistency.
Communications on Demand
CODv™ is a technology-based solution that incorporates enterprise-wide data sources to output one-to-one conversations that deliver the Right 7 in real time.
1. Right Person - Optimize all demographic information
2. Right Place - Harness data relevancy and knowledge
3. Right Time - Increase the speed of communications
4. Right Channel - Develop multi-channel communications
5. Right Media - Utilize the most effective media for targets
6. Right Impact - Increase the propensity to respond
7. Right Result - Increase return on communications
CODv™ Output Media
Traditional Offset Print
True Color and Black Digital Print-on-Demand
Email
Personalized URL (pURL)
Electronic (EBPP)
Voice
Video
CODv™ Benefits
Impact the Bottom Line
CODv™ enables the interactions and exchanges between data, information, campaigns, collaterals, governing business rules and triggers to produce communications on demand. By doing so, CODv™ permanently removes cost from the lifecycle of all communications which average 7% to 10% of enterprise gross revenues and up to 40% of labor expenses. (Sources: Xerox, CAPv, IDC and Rochester Institute of Technology)
Leverage CRM Systems and Data
CODv™ enables you to realize returns on customer relationship management (CRM) and enterprise systems by leveraging your information, data and content to create and distribute personalized communications to customers, employees, shareholders and stakeholders. Delivering the right message through the most appropriate medium to the right target audience at the right time will increase response rates, acquisition, satisfaction, development and retention.
Accelerate Desired Results
CODv™ benefits the enterprise by affecting desired actions, enabling decision making, aligning processes, creating revenue, increasing operational productivity, increasing message consistency and driving external and internal brand equity.
Reduce Operational Costs
CODv™ further extends savings by reducing document waste, storage and pick & pack fulfillment due to frequent regulatory changes and the imperative time-to-market elements of all industries.
CODv™ Platform
CODv™ incorporates our model-based DG CORE™ web-based composition, management and fulfillment software tool. The DG CORE™ interactive web dashboard empowers you to globally generate custom, personalized communications, using relevant logos, images, text, offers and coupons, through the composition, ordering and production of direct marketing, corporate collateral and training materials, among others.
Each module, DG Collect™, DG Compose™, DG Output™ and DG Report™ function independently or in collaboration across the entire lifecycle of your communications.
CODv™ and DG CORE™ simultaneously operate in a “lights out” program environment allowing automated data uploads to drive the decision making, output selection and production timeline. Input fresh data today and in most cases, your custom, personalized communications are fulfilled within 48 hours.
Privacy and Security is Paramount
NCP Solutions is dedicated to protecting the privacy and security of your customer data.
Our SAS 70 Type II examination, conducted by Ernst & Young, LLP, addresses our Birmingham and Jacksonville output facilities. NCP Solutions ensures the highest level of data safeguards through isolated systems, encryption, disaster recovery and overt/covert security features. Our physical site security includes controlled-access, video surveillance and on-site, 24/7 guard stations all designed to protect your most important asset… customer information.
Over 5000 clients, including many of the nation´s top financial institutions, entrust their communications portfolios and their customer data to NCP Solutions.
