Lockbox Auditing

For many companies, collection efforts are hampered by the inability to determine when a payment is actually in the mail stream, when it reached the Lockbox or remittance processing center and when it was released for credit to the customer's account.

NCP Solutions makes it easy for companies to better manage lockbox relationships and fully track the progress of payments through the mail stream to the point of posting to the customer account. NCP Solutions' Lockbox Auditing service provides a biller with accurate, near-real-time reports on the timeliness and performance of its lockbox service provider. Independent audits eliminate any bias in the monitoring and reporting of processor timeliness.